Concert FAQS

  • CONCERT TICKETING FAQs
    A. When is the start of ticket selling?
    Start of Ticket selling will be on 25 June 2023, 12NN.
    Ticketnet.com.ph
    Ticketnet Box Office (at Smart Araneta Coliseum)
    Ticketnet Outlets (SM Malls, Fisher Mall, Eastwood Mall and Robinson’s Department Store Galleria)

    B. Where are the TICKETNET outlets located?
    TICKETNET outlets are located at the following malls:
    Eastwood Mall
    Fisher Mall
    Robinson’s Department Store Galleria
    SM Clark
    SM Mall of Asia
    SM Makati
    SM North EDSA
    SM Southmall
    SM Marikina
    SM Sta. Mesa
    SM Manila
    SM Megamall
    SM San Lazaro
    SM Aura
    SM Fairview
    The SM Store Baguio

    C. What are the ticket prices?
    VIP STANDING - P5,830
    VIP SEATED - P5,830
    PATRON - P4,770
    LOWER BOX - P3,180
    UPPER BOX - P2,120

    *Prices are inclusive of service charge
    *Other Ticketing charges may apply

    D. Can I choose my seat(s) for ONLINE purchases?
    You can only choose your preferred section. Seat numbers will be assigned automatically on a best seat available basis (except VIP Standing)
    Please be advised that Ticketnet is currently NOT ACCEPTING credit cards issued outside of the Philippines. Please contact info@ticketnet.com.ph for purchasing assistance.

    E. What are the modes of payment?
    For Online Purchases: Payment can be made via credit card and credit card (with Visa or Mastercard logo only)
    For Walk-In Purchases (Box Office & Outlets): Payment can be made in Cash or via credit card

    F. How can I purchase the tickets if I don’t have a credit card and I’m from the province or an international fan?
    If you are from an area without any TICKETNET outlets nearby, you can order tickets by following the 4 EASY STEPS below:
    1. FILL OUT THE FORM
    A link will be posted on the Smart Araneta Coliseum and Ticketnet Facebook pages on 25 June at 12nn. Fill out the reservation form and make sure that you enter your details correctly!
    2. WAIT FOR THE CONFIRMATION EMAIL
    A message will be sent to your registered email address to confirm your reservation. Please be patient as you wait for the confirmation email. Seats depend on the availability.
    3. PAY FOR YOUR TICKET/S
    Instructions on how to pay for your ticket will be included in the confirmation email. You may pay at any LBC or via e-biller (paybylink)
    4. WAIT FOR THE DELIVERY OF THE TICKETS
    For PROVINCIAL CUSTOMERS, your tickets will be delivered at the address indicated in the reservation form. For INTERNATIONAL CUSTOMERS, electronic ticket/s will be sent to your email.

    G. What are included in the VIP PACKAGES?
    Fan light
    Red carpet *Raffle
    Dedicated Venue entrance
    Early Access to the Venue
    VIP Lanyard
    VIP Souvenir card

    H. ADMISSION RULES
    1. Please note that entry to standing pen is strictly for patrons 14 and above
    2. No entry to children 4 years old and below
    3. Backpacks or oversized bags are not allowed inside the venue

    A friendly reminder from the organizers, PLEASE BEWARE OF FAKE TICKETS AND RE-SELLERS. Tickets obtained from unauthorized sources may be counterfeit or otherwise invalid. Any purchase from unauthorized sources, are at buyer’s own risk. Buy only from Ticketnet.com.ph, Coliseum Box Office and official Ticketnet outlets. Thank you!

    VENUE GUIDELINES:

    * Only fully vaccinated individuals will be allowed (5 yrs. old & above).
    * Must present vaccination card together with any valid id (with picture)/government issued id (with picture).
    * Minors must be accompanied by a fully vaccinated adult/guardian.
    * Strictly NO TICKET, NO ENTRY and NO RE-ENTRY policy.